Insurance & FSA/HSA Information

Insurance coverage and FSA/HSA eligibility vary by plan. Vitrectomy.com cannot guarantee that an order will be covered or reimbursed.

Before ordering

Contact your insurer or plan administrator and ask whether face-down recovery equipment is eligible under your specific benefits. Useful questions include:

• Is the equipment eligible under durable medical equipment or another benefit category?
• Does the plan require a prescription, prior authorization, or specific supplier?
• What documentation is required for an out-of-network reimbursement request?
• Are rental charges and outbound shipping treated differently?

FSA and HSA payments

Eligibility depends on your plan and the equipment purchased or rented. Use FSA or HSA funds only when your plan administrator confirms the expense is eligible.

Order documentation

After ordering, contact Vitrectomy.com if you need help locating order documentation or identifying the equipment shown on your receipt. Any claim, reimbursement request, or required medical documentation remains subject to your plan’s rules.

Contact us or call 408-628-8500 with equipment or order questions.