PRIVACY POLICY
SECTION 1 — INFORMATION WE COLLECT AND HOW WE USE IT
When you make a purchase, we collect the information you provide as part of the transaction, including your name, billing and shipping addresses, email address, telephone number, and order information.
When you browse our store, we may automatically receive technical information such as your device’s Internet Protocol address, browser type, operating system, and information about how you interact with the website. This information helps us operate, secure, and improve our website and services.
If you provide permission to receive marketing communications, we may send you emails about our store, products, services, and other updates. You may unsubscribe from marketing communications at any time.
SECTION 2 — CONSENT AND YOUR CHOICES
How do we obtain your consent?
When you provide personal information to complete a transaction, verify or process payment, place an order, arrange delivery, provide customer service, or coordinate a rental return, we use that information for those purposes.
If we request personal information for another purpose, such as marketing, we will ask for your consent or provide an opportunity to decline.
How do you withdraw consent?
You may withdraw your consent for marketing communications or contact us regarding the collection, use, or disclosure of your personal information by emailing:
You may also write to:
Vitrectomy.com
2257 Old Middlefield Way
Mountain View, CA 94043
United States
Withdrawal of consent does not affect information that we are legally required or reasonably permitted to retain for order processing, fraud prevention, recordkeeping, dispute resolution, or other legitimate business purposes.
SECTION 3 — DISCLOSURE OF INFORMATION
We may disclose personal information when required by law, regulation, legal process, or governmental request.
We may also disclose information when reasonably necessary to protect our business, customers, website, legal rights, safety, or property; prevent fraud or abuse; enforce our agreements and policies; or provide services requested by the customer.
SECTION 4 — SHOPIFY AND PAYMENT PROCESSING
Our store is hosted by Shopify Inc. Shopify provides the ecommerce platform that allows us to offer products and services online.
Information submitted through our store may be processed and stored through Shopify’s systems, databases, and service providers.
Payment information is processed by Shopify and/or the applicable payment provider. Payment providers follow the Payment Card Industry Data Security Standard where applicable. We do not receive or store complete payment-card numbers through the ordinary Shopify checkout process.
For additional information, review:
Shopify Terms of Service:
https://www.shopify.com/legal/terms
Shopify Privacy Policy:
https://www.shopify.com/legal/privacy
SECTION 5 — SERVICE PROVIDERS AND THIRD PARTIES
We may use third-party service providers to operate our website, process payments, fulfill and deliver orders, communicate with customers, provide analytics, prevent fraud, and perform other business functions.
These providers may collect, use, retain, or disclose personal information only as necessary to perform their services or as otherwise permitted by their own privacy policies and applicable law.
Some service providers may be located in a different state, country, or jurisdiction from you. Your information may therefore be processed under the laws of the jurisdictions where those providers operate.
When you leave our website or follow a link to a third-party website, application, or service, that third party’s privacy policy and terms will apply. We are not responsible for the privacy practices or content of unaffiliated third parties.
SECTION 6 — SECURITY
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Payment information submitted through checkout is protected using encryption and payment-security standards implemented by Shopify and the applicable payment provider.
No method of transmission over the Internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
SECTION 7 — COOKIES AND SIMILAR TECHNOLOGIES
Our store and its service providers may use cookies and similar technologies to:
• Operate and secure the website
• Remember shopping-cart contents and preferences
• Maintain browsing and checkout sessions
• Understand website usage and performance
• Prevent fraud and abuse
• Provide analytics and, where permitted, marketing functionality
Some cookies are necessary for the website and checkout to function. Other cookies may depend on your browser settings, location, and consent choices.
You can control or delete cookies through your browser settings. Disabling necessary cookies may prevent parts of the website, cart, or checkout from functioning properly.
Shopify may use cookies and similar technologies in connection with its platform. Current information is available through Shopify’s privacy and cookie documentation.
SECTION 8 — DATA RETENTION
We retain personal information for as long as reasonably necessary to process and fulfill orders, administer rentals and returns, provide customer support, maintain business and tax records, prevent fraud, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
SECTION 9 — AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have authorized a minor dependent to use this website under your supervision.
Our website and services are not directed toward children.
SECTION 10 — YOUR PRIVACY REQUESTS
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, or information about how your data is used.
These rights may be subject to legal exceptions and verification requirements.
To submit a privacy request, contact:
Please include enough information for us to understand and verify your request. We may request additional information when reasonably necessary to confirm your identity or authority to make the request.
SECTION 11 — CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our business, services, technology, legal obligations, or privacy practices.
Changes become effective when posted on this website. When appropriate, we will update the “Last updated” date at the beginning of this policy or provide additional notice.
If Vitrectomy.com is acquired, sold, reorganized, or merged with another business, personal information may be transferred as part of that transaction, subject to applicable law.
QUESTIONS AND CONTACT INFORMATION
For questions, privacy requests, corrections, complaints, or additional information, contact our Privacy Compliance Officer:
Email:
info@vitrectomy.com
Mail:
Vitrectomy.com
Attn: Privacy Compliance Officer
2257 Old Middlefield Way
Mountain View, CA 94043
United States
